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SELF-SERVICE AT YOUR FINGERTIPS

With our 611611 keywords you can check your balance, refill your service, keep tabs on your rewards and more.

ACCT To check your Service Renewal information, text ACCT to 611611 or click here . BUY To purchase Service Plans or data Add-Ons, text the word BUY to 611611 or click here . CUTTHECORD For customized options and information about our Home Internet Device, text the word CUTTHECORD to 611611 or click here . ENROLL To enroll in Auto-Refill, text the word ENROLL to 611611 or click here . FWA To check if your address qualifies for home internet service through Straight Talk’s Home Internet device, text the word FWA to 611611 or click here . PORTIN To transfer your number into Straight Talk, text PORTIN to 611611 or click here . REWARDS To join our Rewards Program for free and access big lifestyle savings, text the word REWARDS to 611611 or click here . SETPIN Set up a security pin and further secure your account by texting SETPIN to 611611 or click here . SUPPORT To troubleshoot any service related issues you are experiencing, text the word SUPPORT to 611611 or click here . SWITCH To check the required data needed to transfer your phone to our company, text the word SWITCH to 611611 or click here .

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5G To check if your device is 5G capable, text the word 5G to 611611 or click here . ACCESSIBILITY For a list of accessibility features and resources, text the word ACCESSIBILITY to 611611 or click here . ACCESSORIES To check out available deals on phone accessories, text the word ACCESSORIES to 611611 or click here . ACCT To check your Service Renewal information, text ACCT to 611611 or click here . ACTIVATE To activate your service, text the word ACTIVATE to 611611 or click here . ADD To add airtime, text the word ADD to 611611 or click here . APN To update your data settings to send MMS and access the Internet, text the word APN to 611611 or click here . APP To download My Account app, text the word APP to 611611 or click here . APPS To browse a list of apps, text the word APPS to 611611 or click here . BLOCK For instructions on how to block or unblock a phone number from contacting you, text BLOCK or UNBLOCK to 611611 or click here . BLOG To stay connected with the latest news, text the word BLOG to 611611 or click here . BUY To purchase Service Plans or data Add-Ons, text the word BUY to 611611 or click here . BYOP To check if your phone is compatible with our network, text the word BYOP to 611611 or click here . CDR For instructions on how to request Call Detail Records, text the word CDR to 611611 or click here . CHAT To get help through chat, text the word CHAT to 611611 or click here . COVERAGE To check for available coverage, text the word COVERAGE to 611611 or click here . CUTTHECORD For customized options and information about our Home Internet Device, text the word CUTTHECORD to 611611 or click here . DEAL To see available deals, text the word DEAL to 611611 or click here . DESTINATIONS For International Long Distance calling rates for a specific country, text DESTINATIONS to 611611 or click here . DIRECTORY To sign up to receive variety content such as News, Entertainment, Weather and more directly on your phone, text the word DIRECTORY to 611611 or click here . DNC For instructions on how to stop receiving unwanted phone calls, text the word DNC to 611611 or click here . DUE DATE To see your Service End date, text the words DUE DATE to 611611 or click here . ENROLL To enroll in Auto-Refill, text the word ENROLL to 611611 or click here . FOUR To get the last four digits of your serial number, text the word FOUR to 611611 or click here . FWA To check if your address qualifies for home internet service through Straight Talk’s Home Internet device, text the word FWA to 611611 or click here . HELP To access a self-service menu and obtain a list of all our help keywords, text the word HELP to 611611 or click here . HOTSPOT To check the current usage of your Hotspot device or for Hotspot related questions, text the word HOTSPOT to 611611 or click here . ILD For International Long Distance calling information including your ILD balance, text ILD to 611611 or click here . JOIN To Opt-In to receive SMS communications from Straight Talk, text the word JOIN to 611611 or click here . LOST To report your lost or stolen device using another phone, text the word LOST to 611611 or click here . LTE To learn how to enable LTE on your phone, text the word LTE to 611611 or click here . MIGRATE To check if your device is affected by any network changes, text the word MIGRATE to 611611 or click here . MINC To change your phone number, text the word MINC to 611611 or click here . MULTILINE To add a line to your account, text the word MULTILINE to 611611 or click here . ORDER To check the status of your order, text the word ORDER to 611611 or click here . PASSWORD To reset your password, text the word PASSWORD to 611611 or click here . PERKS To see what you can get with your reward points, text the word PERKS to 611611 or click here . PHONE To look up your phone number and Service End Date, text the word PHONE to 611611 or click here . PLAN To know your Plan information, text the word PLAN to 611611 or click here . POINTS To check your rewards points balance or to buy a plan using your rewards points, text the word POINTS to 611611 or click here . PORTIN To transfer your number into Straight Talk, text PORTIN to 611611 or click here . REACTIVATE To reactivate your service from any mobile phone, text the word REACT to 611611 or click here . REFER To earn extra Reward points by referring your friends, text the word REFER to 611611 or click here . REWARDS To join our Rewards Program for free and access big lifestyle savings, text the word REWARDS to 611611 or click here . SCREEN To obtain instructions about features related to your phone's screen, text the word SCREEN to 611611 or click here . SEARCH To search the web, text the word SEARCH to 611611 or click here . SETPIN Set up a security pin and further secure your account by texting SETPIN to 611611 or click here . SIM To learn how to install a SIM card into your phone, text the word SIM to 611611 or click here . SMARTPAY For details on our Lease to Own Program and to check eligibility, text the word SMARTPAY to 611611 or click here . SPAM To download the free Spam Detector App, text the word SPAM to 611611 or click here . SPEED To check if your data speed has been reduced, text the word SPEED to 611611 or click here . STORE To locate the nearest retailers by ZIP Code, text the word STORE to 611611 or click here . SUPPORT To troubleshoot any service related issues you are experiencing, text the word SUPPORT to 611611 or click here . SWITCH To check the required data needed to transfer your phone to our company, text the word SWITCH to 611611 or click here . TICKET To check your ticket status, text the word TICKET to 611611 or click here . TRADE To find out how much your phone is worth, text the word TRADE to 611611 or click here . TRANSFER To transfer your mobile number to a new device, text the word TRANSFER to 611611 or click here . TUTORIAL To obtain a handset tutorial directly on your device, text the word TUTORIAL to 611611 or click here . USAGE To see your current usage, text the word USAGE to 611611 or click here . VAIR Experience our new in-store virtual airtime purchase process by texting VAIR to 611611 or click here . VIDEO To watch instructional videos, text the word VIDEO to 611611 or click here . VOICEMAIL For instructions on setting up, retrieving, changing and resetting your voicemail password, text the word VOICEMAIL to 611611 or click here . WALMART+ For information around Walmart+ benefits or subscription information, text the word Walmart+ to 611611 or click here . WIFI For instructions on setting up and managing Wi-Fi on your phone, text the word WIFI to 611611 or click here .

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DEVICE HELP

Need instructions on your phone's features? We've got you covered, Get your phone's tutorial sent straight to your phone.

TUTORIALS BY MANUFACTURER

APPLE ALCATEL BLU HUAWEI LG MOTOROLA NOKIA ORBIC SAMSUNG TCL UNIMAX ZTE GENERAL SUPPORT

Samsung Galaxy S®4 Code: SAS970L Samsung Galaxy Grand Prime™ Code: SAS920C Alcatel Onetouch® Pixi Charm LTE™ Code: ALA450TL Alcatel Onetouch® Pixi Pulsar™ Code: ALA460G Alcatel Onetouch® Pixi Eclipse™ Code: ALA462C Alcatel Onetouch® Pixi Glitz™ Code: ALA463BG ALCATEL ZIP™LTE Code: ALA577VL Alcatel Onetouch® Pop Star LTE™ Code: ALA845L Alcatel Onetouch® Pop Icon LTE™ 2 Code: ALA846L Huawei Sensa LTE Code: HUH710VL Huawei Pronto LTE Code: HUH891L LG REBEL™ 3 LTE Code: LGL157BL LG REBEL™ 3 LTE Code: LGL158VL LG Sunrise™ Code: LGL15G LG FIESTA™ 2 LTE Code: LGL163BL LG Lucky™ Code: LGL16C LG Destiny™ Code: LGL21G LG Power™ Code: LGL22C LG Access LTE™ Code: LGL31L LG Sunset LTE™ Code: LGL33L LG Optimus Net™ Code: LGL45C LG Treasure™ LTE Code: LGL52VL ZTE Max® Duo LTE™ Code: ZEZ963VL Samsung Galaxy S9 Code: SAG960U1 LG REBEL™ 4 LTE Code: LML212VL LG Stylo™ 4 Code: LML713DL LG REBEL™ 4 LTE Code: LML211BL Samsung Galaxy S8 Code: SAG950U Alcatel MyFlip Code: ALA405DL Alcatel Onetouch® Pop Icon™ Code: ALA564C iPhone X Code: STAPIXC iPhone 7 Plus Code: STAPI7PC iPhone X Code: APIXC iPhone Xs Code: APIXSC iPhone Xs Max Code: APIXSMC iPhone XR Code: APIXRC iPhone 8 Code: API8G iPhone 8 Plus Code: API8PG Alcatel Onetouch® Pop Nova LTE™ Code: ALA520L Alcatel Onetouch® Pop Star LTE™ 2 Code: ALA521L ALCATEL ZIP™LTE Code: ALA576BL Alcatel Onetouch® Pixi™ Glory LTE Code: ALA621BL Alcatel Onetouch® Sonic™ LTE Code: ALA851L Alcatel Onetouch® Pop Mega LTE™ Code: ALA995L Huawei Sensa 4G LTE Code: HUH715BL Huawei Ascend Y Code: HUH866C Huawei Inspira Code: HUH867G Huawei Glory Code: HUH868C Huawei Magna Code: HUH871G Huawei Ascend Plus Code: HUH881C Huawei Magna LTE Code: HUH882L Huawei W1 Code: HUH883G Huawei Raven LTE Code: HUH892L Huawei Ascend II Code: HUM865C LG FIESTA™ 2 LTE Code: LGL164VL LG Optimus Fuel™ Code: LGL34C LG Optimus Logic™ Code: LGL35G LG Optimus Dynamic™ Code: LGL38C LG Optimus Dynamic™ II Code: LGL39C LG Optimus Extreme™ Code: LGL40G LG Ultimate 2™ Code: LGL41C LG Rebel™ LTE Code: LGL43AL LG Rebel™ LTE Code: LGL44VL LG Optimus Quest™ Code: LGL46C LG Treasure™ LTE Code: LGL51AL LG Optimus Q™ Code: LGL55C LG REBEL 2 LTE Code: LGL58VL LG Premier™ LTE Code: LGL61AL LG Premier™ LTE Code: LGL62VL LG Optimus Zip™ Code: LGL75C LG Stylo™ 2 LTE Code: LGL81AL LG Stylo™ 2 LTE Code: LGL82VL LG Stylo™ 3 Code: LGL83BL LG Optimus Black™ Code: LGL85C LG Optimus Showtime™ Code: LGL86C LG Optimus Ultimate™ Code: LGL96G Motorola Defy™ XT Code: MTXT555C Moto E Code: MTXT830C Moto G Code: MTXT937C Moto G Code: MTXT939G Samsung Galaxy S7 Code: SAG930VL Samsung Galaxy S8+ Code: SAG955U Samsung Galaxy S9+ Code: SAG965U1 Samsung Galaxy Precedent™ Code: SAM828C Samsung Galaxy Luna Code: SAS120VL Samsung Galaxy Sky Code: SAS320VL Samsung Galaxy J3 Luna Pro Code: SAS327VL Samsung Galaxy J7 Sky Pro Code: SAS337TL Samsung Galaxy J3 Orbit Code: SAS357BL Samsung Galaxy J3 Orbit Code: SAS367VL Samsung Galaxy On5 Code: SAS550TL Samsung Galaxy Proclaim™ Code: SAS720C Samsung Galaxy J7 Sky Pro Code: SAS727VL Samsung Galaxy Discover™ Code: SAS730G Samsung Galaxy Discover™ Code: SAS735C Samsung Galaxy J7 Sky Pro Code: SAS737TL Samsung Galaxy Centura™ Code: SAS738C Samsung Galaxy J7 Crown Code: SAS757BL Samsung Galaxy Ace™ Style Code: SAS765C Samsung Galaxy J7 Crown Code: SAS767VL Samsung Galaxy J1™ Code: SAS777C Samsung Galaxy Core Prime™ Code: SAS820L Samsung Galaxy S®4 Mini Code: SAS890L Samsung Galaxy S®5 Code: SAS902L Samsung Galaxy S6 Code: SAS906L Samsung Galaxy S6 Code: SAS907VL Samsung GALAXY GRAND Prime™ Code: SAS920L Samsung Galaxy Showcase™ Code: SAS950C Samsung Galaxy S®II Code: SAS959G Samsung Galaxy S®III Code: SAS960L Samsung Galaxy S®III Code: SAS968C Samsung Galaxy S®4 Code: SAS970G Samsung Galaxy S®4 Code: SAS975L Samsung Galaxy E5™ Code: SAS978L iPhone 4 Code: STAPI4C iPhone 4S Code: STAPI4SC iPhone 5C Code: STAPI5C iPhone 5S Code: STAPI5SC iPhone 6 Code: STAPI6C iPhone 6 Plus Code: STAPI6PC iPhone 6S Code: STAPI6SC iPhone 6S Plus Code: STAPI6SPC iPhone 7 Code: STAPI7C iPhone 8 Code: STAPI8C iPhone 8 Plus Code: STAPI8PC iPhone SE Code: STAPISEC iPhone XR Code: STAPIXRC iPhone XS Code: STAPIXSC iPhone XS Max Code: STAPIXSMC U452TL Code: UXU452TL Unimax MaxBravo Code: UXU670C Unimax MaxPatriot Code: UXU671C ZTE Cymbal-G LTE Code: ZEZ232TL ZEZ233VL Code: ZEZ233VL Sirius Code: ZEZ610DL ZTE Valet™ Code: ZEZ665C ZTE Whirl™ Code: ZEZ660G ZTE Whirl™ 2 Code: ZEZ667G ZTE Citrine® LTE™ Code: ZEZ716BL ZTE Citrine® LTE™ Code: ZEZ717VL ZTE Jasper™ LTE® Code: ZEZ718TL ZTE Savvy™ Code: ZEZ750C ZTE Zephyr™ Code: ZEZ752C ZTE Paragon™ Code: ZEZ753G ZTE Midnight™ Code: ZEZ768G ZTE Illustra™ Code: ZEZ788G ZTE Scend™ Code: ZEZ791G ZTE Atrium™ Code: ZEZ793C ZTE Solar™ Code: ZEZ795G ZTE Majesty™ Code: ZEZ796C ZTE Quartz™ Code: ZEZ797C ZTE AllStar™ LTE Code: ZEZ818L ZTE Stratos™ LTE Code: ZEZ819L ZTE ZFIVE 2 LTE Code: ZEZ836BL ZTE ZFIVE L LTE™ Code: ZEZ861BL ZTE Majesty® ProPlus LTE Code: ZEZ899VL ZTE ZMAX™ Champ Code: ZEZ917VL ZTE Unico LTE™ Code: ZEZ930L ZTE Rapido LTE™ Code: ZEZ932L ZTE Lever LTE™ Code: ZEZ936L ZTE ZMax™ 2 Code: ZEZ955L ZTE Merit™ Code: ZEZ990G LG X Style Code: LGL56VL U505TL Code: UXU505TL Samsung Galaxy Note 10 Code: SAN970U1L Samsung Galaxy Note 10 Plus Code: SAN975U1L iPhone 11 Code: API11L iPhone 11 Pro Code: API11PL iPhone 11 Pro Max Code: API11PML LG Classic Flip Code: LGL125DL LG Reflect™ Code: LGL555DL Moto G Power Code: MTXT2041DL Samsung Galaxy S20 Code: SAG981U1 Samsung Galaxy S20+ Code: SAG986U1 Blu View Mega Code: BLB110DL Samsung Galaxy S20 Ultra Code: SAG988U1 Apple iPhone SE Code: APISE2C Samsung A51 Code: SAS515DL Reliance Orbic Magic Code: RER678EL Samsung Galaxy S10 Lite Code: SAG770U1 TCL A3X Code: ALA600DL Samsung Galaxy A02s Code: SAS124DL General iOS Support General Samsung Support General Android Support Soporte General para Apple iOS Code: Soporte General para Apple iOS Soporte General para Android Code: Soporte General para Android Soporte General para Samsung Code: Soporte General para Samsung Alcatel Pixi Bond™ Code: ALA573VC ALCATEL MYFLIP 2 Code: ALA406DL Moto g7 OPTIMO Code: MTXT1952DL Moto g7 OPTIMO MAXX Code: MTXT1955DL Samsung Galaxy S® 5 Code: SAS903VL Samsung Galaxy S10+ Code: SAG975U1L Alcatel Pixi Unite™ Code: ALA466BG LG X Style™ Code: LGL53BL LG Grace™ LTE Code: LGL59BL LG Stylo™ 3 Code: LGL84VL ZTE Cymbal™ T LTE® Code: ZEZ353VL ZTE ZFIVE® C LTE Code: ZEZ558VL ZTE ZFIVE™ L LTE® Code: ZEZ862VL ZTE ZMAX GRAND™ LTE® Code: ZEZ916BL ZTE ZFIVE™ 2 LTE® Code: ZEZ837VL ZTE Majesty™ PRO LTE® Code: ZEZ799VL ZTE Majesty™ PRO LTE® Code: ZEZ798BL ZTE ZMAX® ONE LTE Code: ZEZ719DL ZTE ZFIVE® G LTE Code: ZEZ557BL LG FIESTA™ 2 LTE Code: LGL64VL LG FIESTA™ LTE Code: LGL63BL LG REBEL™ 2 LTE Code: LGL57BL Alcatel Onetouch® Pixi Avion™ LTE; Code: ALA570BL Samsung Galaxy S10 Code: SAG973U1 Samsung Note 8 Code: SAN950U1 Samsung Galaxy Note 9 Code: SAN960U1 ALCATEL RAVEN™ LTE Code: ALA574BL Alcatel Onetouch® Pixi Avion™ LTE; Code: ALA571VL Samsung Galaxy Z Flip3 5G Code: SAF711U1 Samsung Galaxy Z Fold3 5G Code: SAF926U1 Samsung Galaxy S21 FE 5G Code: SAG990U1 Samsung Galaxy A03s Code: SAS134DL Samsung Galaxy A13 5G Code: SAS136DL Samsung Galaxy S22 5G Code: SAS901U1 Alcatel TCL 30 Z Code: ALT602DL Galaxy S20 FE 5G Code: SAG781U1 Samsung Galaxy S21 5G Code: SAG991U1 Samsung Galaxy S21+ 5G Code: SAG996U1 Galaxy S21 Ultra 5G Code: SAG998U1 Galaxy A42 Code: SAS426DL Nokia G300 Code: NKN1374DL Blu View 3 Code: BLB140DL Samsung A11 Code: SAS115DL Apple iPhone 12 Code: API12 Apple iPhone 12 Pro Code: API12PR Apple iPhone 12 mini Code: API12M Reliance Orbic Journey V Code: RERC2200L Samsung Galaxy A10e Code: SAS102DL Moto E6 Code: MTXT2005DL Samsung Galaxy A01 Code: SAS111DL LG Journey™ LTE Code: LGL322DL Alcatel TCL A3 Code: ALA509DL Nokia C200 Code: NKN151DL Nokia C100 Code: NKN152DL Motorola Moto g stylus Code: MTXT2211DL Samsung Galaxy S22+ 5G Code: SAS906U1 Galaxy A12 Code: SAS127DL Samsung Galaxy J2 Code: SAS260DL Samsung Galaxy A20 Code: SAS205DL LG K31™ Rebel Code: LGL355DL TCL A1 Code: ALA501DL LG Stylo™5 Code: LGL722DL Samsung A21 Code: SAS215DL LG Premier Pro Plus Code: LGL455DL TCL A2 Code: ALA507DL Moto e Code: MTXT2052DL Samsung Galaxy S22 Ultra Code: SAS908U1 Motorola moto g 5G (2022) Code: MTXT2213DL Nokia G400 5G Code: NKN1530DL Moto g Play Code: MTXT2093DL Blu View 1 Code: BLB100DL TCL LX Code: ALA502DL TCL A2 X Code: ALA508DL LG Premier Pro LTE Code: LML414DL Moto G6 Code: MTXT1925DL Alcatel TCL 30 T Code: ALT603DL Samsung Galaxy A53 5G Code: SAS536DL Moto g Stylus 5g Code: MTXT2131DL Galaxy A32 5G Code: SAS326DL Samsung Galaxy S10e Prism Black Code: SAG970U1L Alcatel TCL 4X 5G Code: ALT601DL Alcatel TCL 30 XL Code: ALT701DL Blu View 2 Code: BLB131DL Nokia C200 Code: NKN150DL Samsung Galaxy A50 Code: SAS506DL View 2 Code: BLB130DL LG Solo LTE Code: LGL423DL BLADE™ T2 LTE Code: ZEZ559DL Moto e5 Code: MTXT1920DL TCL A1 X Code: ALA503DL LG Premier™ Pro LTE Code: LML413DL Samsung Galaxy Z Fold4 5G Code: SAF936U1 Samsung Galaxy A23 5G Code: SAS236DL Samsung Galaxy Z Flip4 5G Code: SAF721U1 Motorola Moto g Play 2023 Code: MTXT2271DL Samsung Galaxy A14 5G Code: SAS146VL Samsung Galaxy A54 5G Code: SAS546VL Nokia C300 Code: NKN155DL Motorola moto g stylus 5G Code: MTXT2215DL Motorola Moto G Pure Code: MTXT2163DL Blu View 2 2023 Code: BLB135DL TCL 40T Code: ALT608DL iPhone 14 Pro - 5G w/ eSIM Code: APl14PRC iPhone 14 Pro MAX - 5G w/ eSIM Code: API14PMC Alcatel TCL ION V T607DL Code: ALT607DL Motorola Moto g Power Code: MTXT2311DL Samsung Galaxy A03s 2023 S135DL Code: SAS135DL Alcatel TCL Flip 2 Code: ALT408DL Nokia 2760 Flip Code: NKN139DL Samsung Galaxy Z Flip5 Code: SAF731U1 Samsung Galaxy S23 FE Code: SAS711U1 Samsung Samsung Galaxy A23 5G Code: SAS237VL Blu View Speed 5G Code: BLB1550VL Samsung Galaxy A15 5G Code: SAS156V Samsung Galaxy A25 5G Code: SAS256VL Alcatel TCL 40 XE 5G Code: ALT609DL Blu FLEX BLB300V Code: BLB300VC Moto g Play 2024 Code: MTXT2413V Blu View 5 B160V Code: BLB160V iPhone 14 Plus - 5G w/eSIM Code: API14PLC iPhone 14 - 5G w/eSIM Code: API14C Moto g Power 2024 Code: MTXT2415V Galaxy S24 Ultra Code: SAS928U1 Galaxy S24+ Code: SAS926U1 Galaxy S24+ Code: SAS921U1 iPhone 13 - 5G Capable Code: API13 iPhone 13 Mini (5G) Code: API13M iPhone 13 Pro (with 5G) Code: API13PR iPhone 13 Pro Max - 5G Capable Code: API13PM Galaxy A35 5G Code: SAS356V TCL FLIP 3 Code: ALT435D View 5 PRO Code: BLB170D Motorola Moto g 5G Code: MTXT2417DG Moto g stylus 5g 2024 Code: MTXT2419V HMD VIBE Code: NKN159V TCL 50 XE 5G Code: ALT614DG TCL K24 Code: ALT434DG Moto G Stylus Code: MTXT2115DL Moto g Stylus 2023 Code: MTXT2317DL Motorola Moto g Power Code: MTXT2165DL TCL 50 LE T510D Code: ALT510D Moto Razr 2024 Code: MTXT2453V Orbic Joy 2 Code: RERC656V Moto Edge Code: MTXT2405V

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