Manage all your Ally vehicle accounts online. You can make payments, view your FICO® Score, track your title, and more.
Send payments and stay up-to-date on their status, all through text, no log-in required. 160 characters were never so powerful.
Monitor the status of your title or lien release for vehicles you’ve paid off . Plus get emailed updates about when you’ll receive it. No sleuthing required.
Manage vehicle preferences, customize alerts, receive documents and statements, review payment history, and more online.
Make one-time payments or use Auto Pay to set up recurring payments, all with no additional payment fees. Be sure to have your bank account number and routing number on hand when making a payment.
Get a text reminder seven days before your monthly payment is due and reply “PAY” to send your payment. Go to Alerts to add your mobile number and set up text reminders.
Set up a bill payment through your bank using your vehicle account number and payment amount. Your bank might require additional information, including the payment address.
Be sure to include your billing statement coupon with your check, if it’s available, and write the account number of each vehicle you’re paying for on your check.
Call 1-888-631-8930 to use the ACI Pay feature. You’ll need to have your vehicle account number, your bank account number or card number, and your ZIP code on hand. Keep in mind, ACI Payments Inc. is a third party that charges a $4 money transfer fee for its payment services, which is in addition to your payment amount.
Make a one-time, online debit card payment through CheckFreePay . You'll need to have your vehicle account number, your debit card number, and your ZIP code on hand. Keep in mind, CheckFreePay is a third party that charges a $3.75 fee for its payment services, which is in addition to your payment amount.
You can visit a MoneyGram location near you to make a one-time payment. Keep in mind, MoneyGram is a third party that charges a fee for its payment services, which is in addition to your payment amount.
You can visit a Western Union Quick Collect® location near you to make a one-time payment. Keep in mind, Western Union is a third party that charges a fee for its payment services, which is in addition to your payment amount.
Contact Moneygram or Western Union to learn more about available payment options and current fees.The Ally app now garages all your vehicle accounts along with your other Ally accounts. All your allies under one touchscreen.
Ally Premier Protection can cover what your manufacturer’s warranty won’t. Four coverage options let you keep your vehicle protected, grille to spoiler. Plus, we carry plans for vehicle maintenance, GAP coverage, and leasing protection.
Select your vehicle from your Snapshot and select Make a Payment from your vehicle details. Enter your payment amount, follow the instructions and submit your payment. You can also pay by selecting Payments from your vehicle details and following the prompts. Auto Pay
You can also enroll in Auto Pay, and we'll automatically withdraw payments monthly. Auto Pay and one-time payments are also available using the Ally app. Download for iPhone and Android . Online Debit Card Payment
You also have the option to make a one-time online debit card payment through CheckFreePay . You'll need to have your Ally vehicle account number, your debit card number, and your ZIP code on hand. Keep in mind — CheckFreePay is a third party that charges a $3.75 fee for its payment services, which is in addition to your payment amount.
If you already have an Ally account but you don't see your vehicle on your Snapshot you'll need to add your vehicle to your account.
To do this, log in and select Add a Vehicle from the Account menu. We'll ask you for some basic information when you enroll, including your Social Security number/Tax ID and your VIN/account number.
You can also enroll via the Ally app. Download for iPhone and Android .
You can make one-time online debit card payments through CheckFreePay . You'll need to have your Ally vehicle account number, your debit card number, and your ZIP code on hand. Keep in mind — CheckFreePay is a third party that charges a $3.75 fee for its payment services, which is in addition to your payment amount.
We offer several payment options.
Auto Pay (automatic withdrawal)
Set up automatic recurring payments. One-Time Payments
Schedule one-time payments online or through the Ally app. Download for iPhone and Android . Pay by Text
If you're eligible, you can make monthly one-time payments by text. If you're not eligible, the option to sign up for text payments won't be available as a payment option. To sign up, you need to opt in to receive all payment alerts by text first. To learn more, log in and go to Alerts. Bill Pay
Pay using your bank's bill pay feature. Make sure you know your payment amount and Ally vehicle account number to set up a bill payment through your bank. Your bank may also require additional information, including the payment address.
Mail
Send a scheduled payment to:
Payment Processing Center
P.O. Box 71119
Charlotte, NC 28272-1119
Send payment disputes, payments with restrictions or endorsements, or customer service correspondence to:
Ally Financial
P. O. Box 380901
Bloomington, MN 55438 Debit card payment
Make an online debit card payment.
Make a one-time online debit card payment through CheckFreePay . You'll need to have your Ally vehicle account number, your debit card number, and your ZIP code on hand. Keep in mind — CheckFreePay is a third party that charges a $3.75 fee for its payment services, which is in addition to your payment amount. Phone
Pay through ACI Pay, a service of ACI Payments, Inc.
You can pay through ACI Pay by calling 1-888-631-8930 . You'll need to have your Ally vehicle account number, your bank account number or card number, and your ZIP code on hand. Keep in mind — ACI Pay is a third party that charges a $4 money transfer fee for its payment services, which is in addition to your payment amount. In Person
MoneyGram
You can visit a MoneyGram location near you to make a one-time payment. Keep in mind that MoneyGram is a third party that charges a fee for its payment services, which is in addition to your payment amount. Contact MoneyGram to learn more about its payment options and current fees. Western Union® Quick Collect®
You can visit a Western Union Quick Collect® location near you to make a one-time payment. Keep in mind that Western Union is a third party that charges a fee for its payment services, which is in addition to your payment amount. Contact Western Union to learn more about its payment options and current fees.
Questions? Call 1-888-925-2559 for additional help.
Yes. To make an auto payment greater than the amount noted on your bill, include the additional amount when making your payment. This can be done using any of our available payment methodologies.
Ally currently offers customers the ability to speak with a representative in English or Spanish. If you would like to speak with a Spanish-speaking team member, call us at 1-888-925-2559 . All written communication will continue to be provided in English. A translation and description of commonly used debt collection terms is available in multiple languages on the New York City Department of Consumer Affairs website, www.nyc.gov/dca .
A FEW THINGS YOU SHOULD KNOW
Ally Financial Inc. (NYSE: ALLY) is a leading digital financial services company, NMLS ID 3015 . Ally Bank, the company's direct banking subsidiary, offers an array of deposit and mortgage products and services. Ally Bank is a Member FDIC and Equal Housing Lender , NMLS ID 181005 . Credit products and any applicable Mortgage credit and collateral are subject to approval and additional terms and conditions apply. Programs, rates and terms and conditions are subject to change at any time without notice.
Ally Servicing LLC, NMLS ID 212403 is an affiliate of Ally Financial Inc.
Options involve risk and are not suitable for all investors. Review the Characteristics and Risks of Standardized Options brochure before you begin trading options. Options investors may lose the entire amount of their investment or more in a relatively short period of time.
Trading on margin involves risk. You can lose more funds than you deposit in a margin account. Please review Margin Account Agreement and Disclosure for more information regarding margin trading.
Securities products and services are offered through Ally Invest Securities LLC, member FINRA / SIPC . For background on Ally Invest Securities go to FINRA’s BrokerCheck . Advisory services offered through Ally Invest Advisors Inc., a registered investment adviser. View Invest Disclosures . Ally Invest Advisors and Ally Invest Securities are wholly owned subsidiaries of Ally Financial Inc. Securities products are NOT FDIC INSURED, NOT BANK GUARANTEED, and MAY LOSE VALUE.
Before you invest, you should carefully review and consider the investment objectives, risks, charges, and expenses of any mutual fund or exchange-traded fund (ETF) you are considering. ETF trading prices may not necessarily reflect the net asset value of the underlying securities. A mutual fund/ETF prospectus contains this and other information and can be obtained by emailing support@invest.ally.com .
Ladder Insurance Services, LLC (CA license # OK22568; AR license # 3000140372) offers term life insurance products issued by multiple insurers. For details go to ladderlife.com . All insurance product terms are set and governed by the individual insurance policy. Each insurer has financial responsibility for its own products.
Ally credit cards are issued by Ally Bank, Member FDIC. Mastercard and the circles design are registered trademarks, and Mastercard ID Theft Protection is a trademark, of Mastercard International Incorporated. ©2024 Mastercard. All rights reserved. Certain terms, conditions, and exclusions apply. Cardholders need to register for this service. This service is provided by Iris® Powered by Generali.
FICO® is a registered trademark of the Fair Isaac Corporation in the United States and other countries.
Ally and Do It Right are registered service marks of Ally Financial Inc.
App Store is a service mark of Apple Inc. Google Play is a trademark of Google Inc.
Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.
From NerdWallet. © 2017-2024 and TM, NerdWallet, Inc. All rights reserved.
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